Frequently Asked Questions
HOW DO PRE-ORDERS WORK?
Browse our menu, add items to your cart, and place your order online. We process all orders as pre-orders for next-day delivery or pick-up. You'll receive an order confirmation once your order is placed.
WHEN WILL MY ORDER ARRIVE?
All orders are fulfilled next day. Order today, receive tomorrow.
WHAT ARE THE DELIVERY TIMES?
Choose your preferred time slot in the Order Notes at checkout: 9-11am, 11am-1pm, 1-3pm, 3-5pm, or 5-8pm.
WHAT IS THE DELIVERY FEE?
Flat P75 for island-wide delivery anywhere on Boracay Island. Pick-up at 7 Stones, DMall is free.
WHERE IS THE PICK-UP LOCATION?
7 Stones, DMall, Boracay Island, Aklan 5608. Open daily 9AM-8PM.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept GCash, bank transfer, and cash on delivery or pick-up.
CAN BUSINESSES ORDER?
Yes! Business orders are welcome. Enter your business name and contact person at checkout.
HOW DO I CONTACT HELLO PANAY?
Phone: 0952 475 9028 | Email: team@hellopanay.com | Facebook: facebook.com/hellopanay
Almost before we knew it, we had left the ground. All their equipment and instruments are alive.Mist enveloped the ship three hours out from port. The spectacle before us was indeed sublime.A red flair silhouetted the jagged edge of a wing.
